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Artificial Intelligence (AI) Policy

At Berry Insurance, transparency and trust are at the core of everything we do. As technology continues to evolve, we believe it is important to share how we incorporate artificial intelligence (AI) into our processes to better serve our clients and enhance our operations.

How We Use AI

We may utilize AI tools to assist with:

  • Brainstorming and ideation: Generating creative ideas and solutions
  • Content development: Supporting our team in outlining or drafting written materials such as blog posts, social media content, emails and internal documentation
  • Team training: Generating content and role play materials to help the team develop in many areas

Human Oversight and Quality Assurance

While AI is a helpful tool, it is never a replacement for human expertise. Any content or ideas generated with the help of AI are thoroughly reviewed by our team before being used or published. This ensures that all materials meet our high standards for quality, align with our company’s voice, and adhere to our policies and procedures.

We are committed to:

  • Ensuring all AI-assisted content aligns with our brand voice and values 
  • Verifying the accuracy of AI-generated information
  • Maintaining ethical and legal standards in all AI-related practices

AI Training for Our Team

To ensure the responsible and effective use of AI tools, our team members undergo regular training. These sessions focus on:

  • Understanding the capabilities and limitations of AI
  • Learning how to use AI tools accurately and ethically
  • Developing skills to critically evaluate and refine AI-generated outputs

Our commitment to ongoing education empowers our team to use AI responsibly and ensures that its integration enhances our work without compromising quality or trust.

Our Promise to You

At Berry Insurance, we are dedicated to maintaining transparency about our use of AI and upholding the highest ethical standards in all aspects of our business. If you have any questions about our AI practices, we encourage you to reach out to us directly.

Thank you for trusting us to serve you with integrity and innovation.